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Introduction

Welcome to Your Complete Business Assistant! These Terms and Conditions govern your access to and use of our services, and we invite you to read them carefully before engaging with us. By using our services, you agree to be bound by these terms, which impact your legal rights and obligations.

Service Provision

Your Complete Business Assistant provides a wide range of services aimed at enhancing your business efficiency and growth. These services include, but are not limited to, bookkeeping, financial reporting and analysis, payroll management, invoice management, accounts payable and receivable management, email management, office administration, and tax preparation services.

  1. Bookkeeping: We handle all aspects of bookkeeping, including payroll, invoicing, accounts receivable, accounts payable, debt recovery, bank reconciliations, and financial reporting.
  2. Financial Reporting and Analysis: We assist with managing your business finances, including budgeting, expense control, and cash flow management.
  3. Payroll Services: Our team ensures timely and accurate payroll processing to keep your employees satisfied and productive.
  4. Invoice Management: We manage your invoicing process from preparation to payment tracking and collections.
  5. Accounts Management: We oversee your accounts payable and receivable, ensuring timely payments to suppliers and efficient cash flow management.
  6. General Reporting: We handle a variety of reporting requirements such as TPAR, QBCC, QLEAVE, IAS, BAS, STP, WORKCOVER, PAYGW, and others.
  7. Email Management: We provide skilled management of your email communications, ensuring efficient handling and delegation.
  8. Office Administration: We manage your office operations to support the achievement of your business goals.
  9. Compliance Services: As registered BAS agents, we manage GST reporting and negotiate payment plans with the ATO if necessary.
  10. Tax Return Preparation: We coordinate with your accountant to ensure smooth tax return lodgement.
  11. Occupational Health & Safety: We manage Safety Management Systems and ensure compliance with relevant regulations.
User Responsibilities

When engaging with our services, you are responsible for providing accurate and current information necessary for us to effectively deliver our services. You must ensure that any business information, financial data, or contact details you provide are up-to-date and complete.

Payment Terms

Payments for services rendered by Your Complete Business Assistant are due as per the terms specified in the service agreement. Late payments may incur penalties or result in a suspension of services. We accept various payment methods, which will be outlined in your contract.

Confidentiality

Your Complete Business Assistant maintains strict confidentiality over your business and personal information. We commit to not disclose any information to third parties unless required by law or necessary for the provision of our services.

Intellectual Property

All content, including texts, graphics, logos, and software used in the provision of our services are the property of Your Complete Business Assistant or our suppliers and are protected by intellectual property laws.

Limitation of Liability

Your Complete Business Assistant will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, our services or any information provided on our website.

Termination

We may terminate or suspend access to our services immediately, without prior notice or liability, for any breach of these Terms and Conditions. Upon termination, your right to use the services will immediately cease.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on this page. Your continued use of our services following any such change constitutes your acceptance of the new Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company is based, without giving effect to any principles of conflicts of law.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: admin@ycba.com.au
  • Phone: 0423366797

By engaging with Your Complete Business Assistant, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.